The following article was released by the USCG National Maritime Center.
The National Maritime Center (NMC) successfully launched the Navita credentialing portal on September 14, 2026, providing mariners with a secure online option to submit applications and communicate with the NMC.
To support mariners following the launch, the NMC has developed additional resources, including a new Navita video tutorial, to help users navigate common tasks within the portal.
Navita Video Tutorial:
The new video tutorial provides a guided walkthrough of Navita and demonstrates how to:
- Sign in and get started.
- Submit merchant mariner credential (MMC) and medical certificate applications.
- Upload required supporting documentation.
- Check the initial status of an application.
- Submit additional information requested by the NMC.
- Create and follow up on a case.
Additional Navita Resources:
Additional Navita resources are available to assist mariners. The Navita User Guide and knowledge articles provide step-by-step instructions for completing common tasks, while the NMC website provides information about credentialing requirements and NMC processes.
For ongoing updates, sign up for the NMC list server by scanning the QR code in the PDF on the NMC website. For questions, contact our Customer Service Center via Navita, NMC online chat system on the NMC website, or by calling 1-888-IASKNMC (427-5662).
Sincerely,
James B. Suffern
Captain, U.S. Coast Guard
Officer in Charge, Marine Inspections